Return and Refund Policy

Last updated: October 17, 2021

Thank you for shopping at Cloudteesdesign.

If for any reason you are not completely satisfied with your purchase, we invite you to review our Return and Refund Policy.

The terms below apply to all products purchased from us.

Interpretation and Definitions

Interpretation

Words with capitalized initial letters have meanings defined under the following conditions. These definitions apply whether the terms appear in singular or plural.

Definitions

  • Company (referred to as “the Company”, “We”, “Us” or “Our”) refers to Cloudteesdesign.

  • Goods refer to the items offered for sale on our website.

  • Orders mean a request by you to purchase Goods from us.

  • Service refers to the website.

  • Website refers to Cloudteesdesign, accessible at https://www.cloudteesdesign.com.

  • You means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Order Cancellation Rights

You have the right to cancel your order within 7 days without providing a reason.

The cancellation period expires 7 days from the date you received the Goods, or when a third party you appointed (who is not the carrier) takes possession of the delivered Goods.

To exercise your right to cancel, please notify us with a clear statement by:

We will reimburse you within 14 days of receiving the returned Goods. Reimbursement will be made using the same payment method you used for the purchase, and you will not incur any fees for this.

Conditions for Returns

To be eligible for a return, please ensure that:

  • The Goods were purchased within the last 7 days.

  • The Goods are returned in their original packaging.

Non-returnable Goods

The following items cannot be returned:

  • Custom or personalized products.

  • Perishable items or those that deteriorate quickly.

  • Items that are not suitable for return due to hygiene or health protection reasons and were unsealed after delivery.

  • Goods that, after delivery, are inseparably mixed with other items.

We reserve the right to refuse returns that do not meet the above conditions at our sole discretion.

Only regular-priced items are eligible for a refund. Sale items cannot be refunded unless required by applicable law.

Returning Goods

You are responsible for the cost and risk of returning Goods to us. Please send returns to:

1497 Retherford St, Tulare

We are not responsible for Goods damaged or lost during return shipping. We recommend using an insured and trackable shipping service. Refunds will not be issued without receipt of the returned Goods or proof of delivery.

Gifts

If the Goods were marked as a gift at the time of purchase and shipped directly to you, you will receive a gift credit for the value of your return. Once we receive the returned product, a gift certificate will be emailed or mailed to you.

If the item was not marked as a gift, or the gift giver had the order shipped to themselves to give to you later, the refund will be sent to the original purchaser.

Contact Us

If you have any questions about our Return and Refund Policy, please contact us: